Accelerate Customer Acquisition and Breed Loyalty from the Start
Attracting new customers is the life-blood of every business. But finding and attracting the right customers is often one of the biggest challenges companies face as they seek growth. Likewise, establishing a positive customer experience at the beginning of the relationship can lead to a wealth of benefits, including higher average revenue per unit (ARPU), increased customer satisfaction scores and referrals.
Acting as an extension of your company, highly skilled CGS contact center agents leverage their knowledge of your products and brand to quickly establish professional relationships, increase customer conversion rates and order sizes, and fulfill new customer orders. Employing highly effective demand generation, telemarketing, telesales, appointment setting, and customer acquisition techniques, CGS delivers the results you need to accelerate business growth.
With award-winning customer service capabilities, CGS wins over new customers and endears them to your company with the highest levels of customer care available in the industry. The superior customer experience that we begin pays long-term dividends as professionally managed new customers result in greater long-term client relationships and product champions.
Customer Acquisition Services include:
• Appointment Setting
• Order Capture
• Order Fulfillment